Low Cost Pay Per Incident Support

You have just crashed your database and don't have Oracle Support?

No worries, Think-Forward now offers Pay-per-Incident Support. It is not as comprehensive as the normal Remote DBA Support Service we offer but may be the cheapest option for companies with budget constraints.

This means that companies who have who are using versions of Oracle which are no longer supported, or have lapsed their Oracle Support Contracts can still gain access to our Oracle Support Consultants.

Our Reactive Pay Per Incident Support Solution

we require at least one chargeable day on site for information purposes

one chargeable day off site to cover documentation/management overhead

we charge an hourly rate (we would bill in units of 1 hour minimum)

no guarantee of response times or service level agreements

What to do next.

Call now on 0845 658 8448 for a no obligation chat

As soon as database problem has happened, its too late, your business is losing money. Think-Forward support is proactive, we believe in stopping things before they happen, but we can be a safety net if all else fails.

Call now on 0845 658 8448, or drop us an email via our Contact Page

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