Low Cost, Low Hassle and Low Downtime Oracle Support

Think Forward now offer a flexible, efficient & proactive remote support service, designed to allow your in house support staff to concentrate on business critical work whilst we take care of routine database maintenance.

As part of our setup, we will perform for you a database health check, which comprises expert tuning and configuration , system audits and technical reviews using our own Oracle Certified Professional staff.

This is more than a marketing gimmick. This allows our support technicians to gain a detailed understanding of your environment and provide initial feedback on the database environment and the current status.

Detect Problems Before They Happen

The most common problems are routinely checked for and proactively monitored meaning less downtime.

Our comprehensive schedule of daily, weekly and monthly proactive checks will provide an advanced warning, resolution and escalation for any potential problems that may affect your application. We will bring these to your attention by email.

Momentous Cost Savings On Oracle Databases

We provide an impressively cost effective remote support service.

When your compare our low cost service with the cost of hiring full time staff, you will be amazed at the cost savings you can make. Think about it. No training Costs. No recruitment fees. No paying for staff to be available 'just in case'.

Since we bill in units of 15 minutes, you only pay for what you need, thereby removing the need to maintain a support buffer against unexpected problems.

Our Proactive Support Solution

	Remote Support Service - The cost savings made on travel by offering a remote service have all been passed on to you, and allow us to offer the lowest price possible.
	Daily, Weekly, Monthly Proactive Database Health Checks reported to you by email in a simple traffic light report style.
	Additional time spent on remote problem solving is billed in 15 minute units - you only pay for what you use
	Performance Data Collection and reporting of Oracle and Operating System Metrics
	Benefit from Discounted Day Rates of 25% for on site work above our normal Day Rate and preferential out of hours support rates.
	Optional Quarterly Database and Capacity Report
	8:30-6pm email and telephone helpdesk support during normal business days

What to do next.

Call now on 0845 658 8448 for a no obligation chat

As soon as database problem has happened, its too late, your business is losing money. Think-Forward support is proactive, we believe in stopping things before they happen, thereby saving you money by increasing database availability.

Make sure YOUR proactive and give us a call. Then you can relax with piece of mind whilst your mission critical databases systems in the safe experienced hands.

Call now on 0845 658 8448, or drop us an email via our Contact Page

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